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Account Help and Contact
Office Hours: 01.00pm to 09.00pm GMT+7 (WIB)
Please mention your login number on all correspondence !
(Harap mencantumkan nomor login di setiap korespondensinya)
GAINSCOPE (FXDirectDealer,LLC)
Submit Account and Verification :
submit@gainscope.com
Subject = Submit Account / New Account - GainScope
(please attach your identification documents and your recent utility bills)
Password Request / Recovery :
client@gainscope.com
Subject = Password Request
(please include your login number, and attach your identification documents such as Government ID card, Driving License and recent Utility Bill)
Change Login Password :
Press Ctrl + O on Metatrader
and then choose "Server menu" - and click "Change button"
Panduan Singkat Penggunaan Software Trading MetaTrader :
Klik Disini Untuk Panduannya (dalam Bahasa Indonesia)
Panduan Tentang Forex dan Perhitungannya :
Klik Disini Untuk Panduannya (dalam Bahasa Indonesia)
Change Account Profile:
client@gainscope.com
Subject = Change Account Profile
(please include your login number and attach your identification documents such as Government ID card, Driving License and recent Utility Bills)
Finance Department :
finance@gainscope.com
Subject = (depends on your request)
(please include your login number and the transfer receipt)
Client Technical Support :
support@gainscope.com
Dealing Support (Trading Desk) :
support@gainscope.com
(please include your login number, order ticket, login password and the reason)
Alternate E-mail Contact :
support.cn@fxdd.com.mt
sales.cn@fxdd.com.mt
(please include your login number)
Complaint :
support@gainscope.com
Subject = (depends on your complaint)
(please include your login number, order ticket and the screenshot (if any))
Agent Department :
agent@gainscope.com
(please include your live account login number)
Other Questions and Information :
info@gainscope.com
24 Hours Phone Service
Client Service: +356.2013.3933
Trading Desk: +356.2013.3939
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